Thanks for the feedback.
As far as repairs we know, "the show must go on", and do everything possible to make things right and get you up and running in event of an issue.
Given that we have sold over 22,000-plus X32 consoles in the past months, the number of issues has been extremely low.
Let your friend know that we recently built and put into service a new Care Center in Las Vegas, NV.
This also houses our Midas and Klark Teknik brands and is a true modern hi-tech facility.
Our lead X32 tech is Chase McKnight. Below is his direct phone number at the Vegas facility.
CHASE DIRECT: 702-371-0830 or email@example.com
If I can ever help in anyway, hit me with a PM on the forum or email me: firstname.lastname@example.org
If any of you guys are making it to the NAMM show next week, please stop by and say "HI".
We are really expanding the X32 line with some truly innovative solutions