BORNintoMUSIC
New member
Hey everyone, I've got a Steinberg audio interface that I've had for a few years now. All of the sudden windows stopped recognizing the device, and it no longer shows up in my sound properties, or the windows device manager. I've spoken to their support team and here's everything we've tried so far:
Tried Connecting to another computer (and it works)
Replaced the firewire card in my main computer
Replaced the firewire cable with a new one
Uninstalled the old drivers and installed fresh ones on my PC
Reset the audio interface back to "factory default"
So essentially we've ruled out that it's the audio interface and it more than likely appears to be a software (driver) issue with my PC. Here are my PC Specs
Intel i7 Processor (4GHz)
32GB DDR4 Memory
Windows 10 64bit (Officially support by Steinberg's latest drivers)
Cubase 7 64bit
Brand New Firewire Card with a Texas Instruments Chipset (Which was what was recommended by the manufacturer)
When I start up Cubase it does not see the Steinberg as an available audio interface to use for recording.
I think this comes down to some sort of corrupt registry file.. but I'm not that great with registry issues, and I really hope I don't have to reformat my hard drive to get this thing working. Does any one have any thoughts?
Thank you very much,
Brandon
Tried Connecting to another computer (and it works)
Replaced the firewire card in my main computer
Replaced the firewire cable with a new one
Uninstalled the old drivers and installed fresh ones on my PC
Reset the audio interface back to "factory default"
So essentially we've ruled out that it's the audio interface and it more than likely appears to be a software (driver) issue with my PC. Here are my PC Specs
Intel i7 Processor (4GHz)
32GB DDR4 Memory
Windows 10 64bit (Officially support by Steinberg's latest drivers)
Cubase 7 64bit
Brand New Firewire Card with a Texas Instruments Chipset (Which was what was recommended by the manufacturer)
When I start up Cubase it does not see the Steinberg as an available audio interface to use for recording.
I think this comes down to some sort of corrupt registry file.. but I'm not that great with registry issues, and I really hope I don't have to reformat my hard drive to get this thing working. Does any one have any thoughts?
Thank you very much,
Brandon